How FDIC Is Nudging Banks to Reach Underserved

American Banker
Thursday, April 24, 2014

FDIC officials have presented a new white paper exploring how the use of mobile phones could broaden banking access to unbanked and underbanked borrowers. The paper noted that 68% of unbanked adults have access to a cell phone, of which 49% are smartphones. "MFS is likely to be a more useful financial tool for the underserved if ways can be found to reconcile and meet the underserved's needs for electronic transactions with their need for paper payments or cash," the report said. Among the study's recommendations were steps to bridge the delivery of mobile financial services with the traditional payment methods underbanked consumers use, such as checks, money orders and cash.